CHEM-TEXTS
Page 2 | Vol. 11, 1977
Extra Effort Pays Off . . .
During the past several weeks, two letters passed across my desk which, to my way of thinking, showed how we are performing better than any other information.
Both of these letters, one from a customer and the other from one of our sales managers, thanked our people for doing a job which they felt was “above and beyond the call of duty”. In each instance, the people involved responded to our customer’s needs. Some of them got out of the shower and went back to work after their normal day was over. Some of them worked longer hours than they had anticipated, when coming into work for the day.
I would like to take this opportunity to say to each of the people involved—thank-you!
It is easy for us, working at the plant, to feel that our efforts go unnoticed. But believe me, as those two letters indicated, that little extra effort is what it takes to keep and to get customers. Even if they may not write a letter, they know and will remember your extra effort.
I am sure all of you have had the same experience that I have had, whether it is buying a new car, clothes, furnishings for our home or food, the place we return to do business is where the people have shown that they care and take that little extra effort to make sure we are satisfied.
If each of us will just give that little extra effort so all of our customers are treated the way we want to be treated when we’re buying something, then we will continue to grow and expand here at Naugatuck.
Remember—our customer’s satisfaction is truly our only product!
R.J. Wayatt
United Way Goal $24,800
The United Way Committee poses in front of one of the three UW thermometers showing the progress of the campaign. Last year Chemical employees contributed $21,450 to go over the goal by 30%.
The goal for the 1978 United Way Drive, which is conducted throughout the plant annually has been set at $24,800. Charles Greene, Employee Relations Manager, was named Chairman for the campaign to raise funds for the sixteen agencies which provide a wide variety of social services to help meet the human needs of the people in the community.
The Naugatuck Chemical plant has topped its UW goal consistently, and last year contributed $21,450, to top the goal by 30%.
The Chemical people have shown a generosity that has contributed nearly 33% of the total amount of the Industrial division’s section which includes all of the firms in the Naugatuck and Beacon Falls area.
“Give Where You Work”
The philosophy of the United Way is “give where you work.” This method has proved the most efficient way to raise the needed money for the agencies in the fund. It eliminates the monies often wasted in promoting good causes. The Naugatuck-Beacon Falls office has the lowest administrative cost of any agency in the area.
As a convenience for employees the Company will deduct contributions through the payroll deduction plan. Deductions start in January 1978 and continue until December.
Committee
Members of the United Way Committee are C. Greene, Chairman, D. Bates, R. Cranney, E. Evans, T. Geise, S. Mazur, J. Labrecque, J. Pratt, C. Roland, URW Local 308 President, J. Rzeszutek, URW Local 218 President, D. Shantz, R. Tweedie, J. McCarthy, R. Roland, J. Sousa, M. Upson, R. Henrichs, J. Loman, T. Cunningham, J. Spencer, D. Beauchamp, P. Rankin, H. Hook, T. Yachtis, W. Campbell, J. Mambrino, R. Hessler, J. Pallacovitch, J. Roaix, J. Nolan, J. Hoey, V. Kloc, J. Napiello, and A. Grella.
If there is right in the soul, there will be beauty in the person. If there is beauty in the person, there will be harmony in the home. If there is harmony in the home, there will be order in the nation. If there is order in the nation, there will be peace in the world.
Chinese proverb
Spends $500,000 Every Week
Donald Delagrange, Buyer, left, shows Pasquale Petti, Purchasing Supervisor, center and Robert Van Allen, Purchasing Agent, the new Naugatuck Chemical’s packages that use the metric and standard weight systems.
The plant Purchasing department spends over $500,000 a week on a thousand different items ranging from nuts and bolts to expensive and delicate laboratory equipment or new machinery for one of the Production units. This year’s purchases for the plant will run about $26,000,000.
Donald Delagrange who is responsible for the purchase of the bags and cartons used to package the plant’s products buys over 500,000 of them a year. They range in price from 12 cents to 50 cents each and can often affect the product’s profit if they are handled or used carelessly.
According to Robert VanAllen, who heads the department, industrial purchasing is somewhat analogous to grocery shopping or purchasing furniture and appliances for the home. The department’s philosophy is to purchase for quality, price, and service . . . or in a word, to get the top value for the dollar.
It naturally follows that the department must do comparison buying and obtain competitive pricing. This requires considerable time but results in significant savings for the plant.
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Chittenden Insurance Agency, Inc.
Insurance—Mutual Funds—Real Estate
180 Church Street
Naugatuck, Connecticut
Tel. 729-8209
Frederick D. Zonino | Nathan M. Pierpont, Jr.