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Merry Christmas – Happy New Year
CHEM-texts
Vol. 1 PUBLISHED FOR THE PEOPLE OF UNIROYAL CHEMICAL No. 3
QUALITY .. The Most Important Ingredient
(One of the difficulties of modern industry is the loss of quality or pride of workmanship which is defined “handmade” products of the past. Mr. D.E. Larson, manager of Distribution and Scheduling has put down some thoughts on the subject of quality which are well worth considering.)
Our business depends on our customers wanting to buy our products in preference to buying materials from our competitors. Our continued growth, and even our maintaining present business depends on our supplying better products, with more dependable quality and better shipping the materials when and how the customer wants them. In short, we must do a superior job with respect to quality and service.
A customer will prefer to buy from the supplier in which he has confidence that our product will always perform in his application because its quality is good and does not change, and that we will get the material to him as we have agreed to do and he can depend on continuing his operations. Confidence in us is first built by our Sales organization, but must be maintained by all of us.
NEW WAY TO TEST TIRES
Besides leading 250 head of cattle, this motorized cowland is testing our tires at the Laredo, Texas, test proving ground. The new program, ranchers who rent part of our land at Laredo are equipped with company tires which are inspected regularly for damage from the rocky terrain and needle-like cactus plants. The test program is part of our continuing effort to find new ways to prove our tires.
reduces our chance of continuing as the supplier. It is not necessary to slow him down this time by being day or so later than what was promised. he worries about the next time and has to decide whether we are or are not as reliable a supplier as he would find. Shipment delays are caused by a number of types of happenings including quality inspections of products that the lab performs and difficulties in process and equipment breakdowns as well as failures of packages, torn or dirty outer packages, spoiled cartons. These throw doubt on the quality of the workmanship on the product itself.
Of equal importance is service, which is getting the product to the customer when he wants it. The fear that a supplier might shut their operation down through failure to deliver is an important consideration. Any failure to supply intensifies this fear and annoyances to the customer which lessen our chances of continuing as his supplier. The best possible job by everyone in our organization to build customer confidence will contribute considerably to our continued business growth.
Strikes Affect Sales,
Earnings
During Third Quarter and
Nine Month Periods
Strikes at 19 tire… C & I and chemical plants caused sales and profits to decline for the third quarter and first nine months, George R. Villa, chairman and president, announced.
Third quarter sales de-
clined 8.6% to $287,367,000
compared with $314,398,000
last year. Net income was
$7,563,000, or 51 cents a
share of common stock. This
compared with $11,631,000,
or 84 cents, in 1966.
Earnings in August and
September exceeded the same
months in 1966 and, if it had
been none for the strikes, earn-
ings for the quarter would
have been improved over the
same period last year.
Sales during the first nine
months totaled $924,329,000,
5.8% per cent lower than last
year’s $981,448,000. Net in-
come for the nine months
A PENNY FOR YOUR THOUGHT
In 1904, a Danish post
office worker conceived the
idea of a small stamp for
Christmas letters and parcels
in order to set aside funds to set
up a children’s tuberculosis
hospital. The stamps sold for
a penny each. Three years
later a small dwelling used as
a tuberculosis hospital in
Delaware was opened to be
closed because of the lack of
funds. A woman who was interested in the hospital heard
of the Danish post office idea, and then organized the
Christmas Seal sale which to-
day has become a major aid to
a leading Philadelphia news-
paper drive to help over a sim-
ilar drive. The paper packed
this drive and begun before
Christmas seals had been used
$3,000.
RETIREMENTS
Mr. Domingos Matos, Pleasant Avenue, Naugatuck, retired
recently with 29 years of Com-
pany service from the Reclaim
department.
Silverio Barroqueiro, recent
retiree from Reclaim Production
will travel to Portugal after 28
years service.
ABOVE One of two, 50,000 gallon storage tanks for cracked stock is being
readied for installation in Dike. Bldg. #7 of the Reclaim Plant. When in
place, the tanks stocked form the first floor of a control above the new
Reclaim Producing Building. A complete story of the modernization of
the fiber separation department. A complete story of the modernization
of our Reclaim Production facilities will appear in a later issue of “Chem-texts”.
came to $24,329,000, com-
pared with $35,692,000 last
year. Earnings were $1.20 a
share, compared with $2.59
for the same period of 1966.
Third quarter results also
were affected by the vacation
shutdowns provided in labor
agreements, Mr. Villa said.
Time was required to start up
the plants after the strikes.
LOCAL 308 RATIFIES NEW AGREEMENT
The tentative agreement providing for the new supplemental agreement between the Company and Local 308 Union Negotiating Committee on 10-26-67 was ratified unanimously at membership meetings held on 11-8-67. The new benefits effective as of 10-26-67 include vacation and anniversary pay. have been made effective as of 10-26-67.
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